SSir Online School
Privacy Notice – Individual Learners 2027
Version 02 – October 2026
How SSir collects, uses, shares, protects and retains personal information relating to individual learners.
1
Purpose

SSir Online School CC (“SSir”) collects and processes personal information in order to enrol and teach learners, administer courses, conduct assessments, maintain academic records, communicate with learners, parents and schools, and manage related financial and administrative matters.

SSir processes personal information in accordance with the Protection of Personal Information Act (POPIA).

2
Information Officer

The Information Officer for SSir is:

Arnold Lamont
SSir Online School CC
Email: info@ssir.co.za

3
Information We Collect

Depending on the circumstances, SSir may collect and process:

  • learner name, surname, date of birth and/or identification information;
  • contact details and school information;
  • parent/guardian details and contact information;
  • course, grade and enrolment information;
  • information relating to the person responsible for the account and payments;
  • Moodle account and learning activity information;
  • assignments, projects, assessments, examination submissions and results;
  • communications relating to the learner and the course; and
  • information reasonably required for the administration and delivery of the SSir programme.
4
Why We Use the Information

SSir uses this information to:

  • process and administer enrolment;
  • provide access to courses and learning resources;
  • communicate with learners, parents and schools;
  • teach, assess, mark and provide feedback;
  • maintain academic and assessment records;
  • administer PATs and examination-related requirements;
  • administer fees and accounts;
  • deal with schools, examination bodies and other relevant parties where necessary; and
  • comply with legal, regulatory and other legitimate obligations.
5
Learners Who Are Children

Where the learner is a child, SSir will process the learner's personal information in accordance with POPIA and, where required, with the consent or authorisation of the competent person.

The parent or guardian completing the enrolment application confirms that they are authorised to provide the information and give any required consent on behalf of the learner.

6
Sharing of Information

SSir will not sell learners' personal information.

Information may be disclosed, where reasonably necessary and lawful, to:

  • the learner and parent/guardian;
  • the learner's school or designated school liaison;
  • examination or assessment bodies;
  • persons involved in assessment or invigilation;
  • technology and service providers used by SSir;
  • professional advisers or other persons where required by law; or
  • other persons where disclosure is permitted or required by law.
7
Electronic Systems and Security

SSir uses electronic systems, including Moodle, Google Forms, email and other technology platforms, to administer its services.

SSir takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse or disclosure.

Some service providers may process information outside South Africa. Where this occurs, SSir will take reasonable steps to ensure that the processing complies with POPIA.

8
Retention of Information

SSir will not retain personal information for longer than is reasonably necessary for the purpose for which it was collected, unless longer retention is required or permitted by law.

As a general policy:

  • learner, enrolment, academic and assessment records will normally be retained for three years after the learner's SSir enrolment ends;
  • financial and accounting records will normally be retained for five years, or longer where required by law; and
  • information relating to a dispute, complaint, legal claim, audit or other matter may be retained for as long as reasonably necessary.

When information is no longer required or authorised to be retained, SSir will securely delete, destroy or de-identify it where appropriate.

9
Your Rights

Subject to POPIA and other applicable law, a data subject may have rights to:

  • request access to personal information held by SSir;
  • request correction of inaccurate information;
  • object to certain processing;
  • withdraw consent where processing is based on consent; and
  • lodge a complaint concerning the processing of personal information.

Requests should be directed to info@ssir.co.za.

A complaint may also be made to the Information Regulator of South Africa.

10
Changes to this Notice

SSir may update this Privacy Notice when its practices, systems or legal obligations change. The current version will apply to information processed after its effective date, subject to applicable law.

SSir Online School CC Privacy Notice – Individual Learners 2027 | Version 02
Last modified: Tuesday, 6 October 2026, 12:25 PM